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RETURN POLICY
At Fieldtalk, we strive to ensure you’re satisfied with your purchase. If you’re not happy with your merchandise, we’re here to help!
Section Title
Eligible Items for Return
• T-shirts, hoodies, sweatpants: Can be returned or exchanged within 30 days of purchase.
• Lotions & shower gels: Due to hygiene reasons, returns are only accepted if the product is unopened, unused, and in its original packaging within 14 days of purchase.
Return Conditions
• Items must be in new, unworn, and unwashed condition (for apparel).
• Proof of purchase (receipt or order number) is required for all returns.
• Shipping fees for returns are the responsibility of the customer unless the item is defective or incorrect.
Non-Returnable Items
• Personalized or custom-made items.
• Opened skincare products (lotions, shower gels).
Return Process
1. Contact us at [email address] with your order details.
2. We’ll provide you with return instructions and a return shipping address.
3. Once we receive the item, we’ll process your refund or exchange.
Refunds:
Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.
Exchanges:
If you need a different size or color, we’ll gladly process an exchange once we receive the original item.
For any questions or issues, feel free to contact us at [info@thefieldtalk.com]. We appreciate your support and understanding!